Cookie policy

1. What is a cookie?

A cookie is a harmless text file that a website can send to your browser, which may then be stored on your hard drive. It will generally contain the name of the domain from which the cookie has come, a unique “ID” and information about the cookie’s “lifetime”.

2. Consent to cookie use

To give you the best possible experience, this website uses cookies. By continuing to use our website you are giving your consent to cookies being used. For more information on our cookie use please read on.

3. RBC Brewin Dolphin and Google Analytics ©

RBC Brewin Dolphin uses Google Analytics to gather information which will allow us to improve web services for its visitors by collecting information on how visitors are using the site. The cookie is linked to RBC Brewin Dolphin’s website domain(s) and data will only be used for statistical analysis related to your browsing behaviour on our website. For example we will be able to understand the number of visitors to our site, the pages viewed per visit, time spent on particular pages etc. Collecting this information will help us to provide you with a better service. Cookies used on our website will not store any personal or confidential information about you, and we will make no attempt to identify individual visitors via their IP address (unless we are required to do so by law or regulation).

For more information see the Google Analytics privacy overview, please refer to sections 7 and 8 below

4. What do we use the data for?

The anonymous information gathered is used and analysed only at an aggregate level in order to measure the use of our website and make improvements to it. None of this information is reviewed at an individual level, and we do not use cookies to track people’s internet use after leaving our website. That means that we know how many people have visited a particular page but we will not know who they are (unless you visit our secure client pages). If you do not want your details used in this manner, you can either set your browser to disable cookies or to inform you when a website is attempting to add a cookie and opt-out at this stage. Please note that should you choose to set your browser to disable cookies, you will not be able to log in to the secure areas of this website.

5. Cookies used on this website

RBC Brewin Dolphin uses session cookies, i.e. cookies which only last for the duration of your site visit and are deleted when you close your browser. We also use persistent cookies, i.e. cookies which will last beyond your session until they expire or you remove them.

Some of the cookies we use on our websites are essential for its operation and have already been set. Others will require your prior consent before they are set on your computer and you will be prompted on our website, asking you to consent to the use of non-essential cookies. The summary tables below show all essential and non-essential cookies used by us, together with a brief explanation as to their purpose.

6. Cookies on other websites

This Cookie Policy only sets out RBC Brewin Dolphin’s use of cookies set by its own website(s). Please remember that other companies’ use of their cookies is subject to their own privacy policies. In particular we refer to sites through which you will be able to access RBC Brewin Dolphin content, such as or or, in instances in which you would like to ‘share’ content with friends through social networks – such as Twitter and LinkedIn. RBC Brewin Dolphin does not control the setting of these cookies and you are advised to check the relevant third-party websites for more information about their cookies and how to manage them.

7. How to disable cookies

Cookies on our website can be managed at any time by clicking on the ‘manage cookie settings’ link in the footer.

The browsers of most computers, laptops, tablet computers and smartphones etc are usually set up to accept cookies from websites. You are able to configure your browser to allow, reject or notify you when a cookie is set up. As each browser is different we are not able to offer specific advice on how to change your preferences however we recommend that you check the “Help” menu of your browser where you will most likely find more information on how to change your cookie preferences. Please bear in mind that should you reject all cookies, parts of our website may no longer function properly and you may be required to change your browser settings before you can proceed.

You can also delete cookies that have previously been added. Please note however that deleting or rejecting cookies may affect your user experience of our website. For more information you may wish to visit

For information about how to reject cookies on your mobile phone’s web browser, please refer to your handset manual.

8. Google Analytics cookies

RBC Brewin Dolphin uses Google Analytics on the following domains:

Cookie NamePurposeTypeEssential
_utmaThis cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie,as well as information about when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to, for example, calculate days and visits to purchase. All data is anonymous. PersistentNo
__utmbThe _utmb cookie and the_utmc listed below are “brothers”, working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc expires 30 minutes later. This delayed expiry is attributable to the cookies’ inability to recognise when a user closes their browser or, alternatively, leaves a website. The cookies can be said to wait 30 minutes for another pageview to happen, and if it does not, it expires.SessionNo
__utmcThe _utmc cookie and the_utmb listed above are “brothers”; working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc expires 30 minutes,later. This delayed expiry is attributable to the cookies’ inability to recognise when a user closes their browser or, alternatively, leaves a website. The cookies can be said to wait 30 minutes for another pageview to happen, and if it does not, it expires. Session plus 30 minutesNo
__utmzThe __utmz cookie allows RBC Brewin Dolphin to ascertain where the visitor came from, what search engine was used, what link the user clicked on, what keyword was used, and from where in the world one of our websites was accessed. It expires in 15,768,000 seconds – or, in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction.ExpiringNo

9. Further RBC Brewin Dolphin cookies

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie SubgroupCookiesCookies used OptanonAlertBoxClosed OptanonConsentFirst Party
pe.intentiq.comAWSALB AWSALBCORSFirst Party
co.uk__CookieConsentFirst Party Party
career5.successfactors.euJSESSIONID, routeThird Party
onetrust.com__cfduidThird Party
script.hotjar.com_hjIncludedInPageviewSample, _hjIncludedInSessionSampleThird Party Party
successfactors.eu_abck, ak_bmsc, bm_szThird Party
app-lon08.marketo.com__cf_bm, __cfduid, RSMKTO1Third Party
co.uk_hjAbsoluteSessionInProgress, _hjTLDTestThird Party, _hjIncludedInSessionSampleThird Party

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie SubgroupCookiesCookies used _gaexp _gat_UA-4829873-1 _gat_UA-nnnnnnn-nn _gclxxxx _gid _hjFirstSeen _hjid _uetvid adiLP adiS adiV adiViFirst Party Party

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie SubgroupCookiesCookies used
vimeo.comvuidThird Party

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie SubgroupCookiesCookies used Party _uetsidFirst Party
www.facebook.comThird Party
facebook.comfrThird Party
ads.linkedin.comlangThird Party
adnxs.comanj, uuid2Third Party
doubleclick.net_dlt, IDE, test_cookieThird Party
linkedin.comAnalyticsSyncHistory, bcookie, lang, li_gc, lidc, lissc, UserMatchHistoryThird Party
quantserve.comd, mcThird Party
bing.comMUIDThird Party
yahoo.comA3, BThird Party
www.linkedin.combscookieThird Party
turn.comuidThird Party
atdmt.comATNThird Party
Cookie NamePurposeTypeEssential
OnLineValsThis is a SSL encrypted (secure) cookie issued on successful login to the Online Valuations site. It expires after 20 minutes of inactivity or, alternatively, is deleted upon the user leaving the site. It is used during the user’s logged in session to manage authentication and authorization to secure pages on the site.ExpiringYes
JSESSIONIDThis cookie is the unique identifier for the user’s session and is required for the Actuate Online Valuations platform to work. This cookie is set upon arrival on the website and deleted on closing the browser.SessionYes
brewin-dolphin-production#ip3_deviceThis cookie is used to allow RBC Brewin Dolphin to determine what type of device is being used to view the site, e.g. mobile phone, computer or other mobile device etc. so the user can be directed to the respective site, for example, desktop or mobile.SessionYes
www-brewin-dolphin-holdings-co-uk#ip3_deviceThis is generated on a session-by- server basis and is an alias for the production site.SessionYes
brewin-dolphin-production#langThis cookie stores language for the website. This is used to determine which language the page is displayed in.PersistentYes
www-brewin-dolphin-holdings-co-uk#langThis is used to tell the browser to use English as the default language for this webpage.PersistentYes
ServeridThis cookie provides identification of the server which served the request. This is used by Google Analytics tracking code for statistical purposes.SessionYes
ASP.NET_SessionIdThis is used to store the details of the user session, so that it remembers the look and feel for the next time you visit the site and ensures it returns the page in the best way for that user.SessionYes
sifrFetchThis cookie provides for the header text formattingSessionYes
OfficeThis is used when the user selects their local office from drop down menuExpiringNo
intermediaries_checkThis is used when the user accepts legal declarations on intermediaries section, it means we only need to ask a user to agree to the legal terms and conditions onceExpiringNo
your_collectionThis is used when user adds first item to their ‘collection’. This is only used to store the IDs of content hub articles prior to downloading/emailingExpiringNo